IT Project Management Consultancy & Training

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Typical Workspace™ Project
 
A typical Workspace project plan might include the following types of activity:
 
Pre-purchase
  • Development of business cases for senior management approval
  • Contract Negotiation
  • Identification of possible funding streams
  • Identification of other third party systems for potential integration (e.g. finance)

 

Planning

  • Identifying and working with key project stakeholders

 

Implementation

  • Preparing and running project meetings with key stake holders
  • Running Business Process Re-engineering Workshops to map business process to the most appropriate part of Workspace
  • Preparing core data for import to Workspace
  • Tailoring system documentation and help screens
  • Communications with all interested parties in the form of newsletters and Workspace alerts
  • Development of document templates
  • Tailoring specific screens and report outputs
  • Liaison with Union Square specialists

 

Training

  • Development of tailored courses to reflect corporate business processes and culture.
  • End user training – specific to each of the different modules.
  • Train the trainer – providing Champions with the information required to cascade to other users.
  • Open House Workshops – General theatre style demonstrations to focus on specific system use. These can be held in an informal manner over lunch to attract as many users as possible.
  • Administrator Training – Focusing on the more technical elements of Workspace, adding users, maintaining data etc.

 

Monitoring

  • Keeping track of system usage, identifying areas for user training and development.
  • Advice in developing use into other areas of the business (more advance modules, integration with third party systems etc)

 

Support

  • We offer a remote first line support facility that can ease you into regular Workspace use. The support is based on your own individual set up of Workspace based on your companies specific configuration of the system and works complementary to Union Squares’ formal Support Facility.

 

We will be happy to discuss your workspace project with you in detail. If you have found that you are running out of time, resources or just need a spare pair of hands to help you out please contact us or call 01482 634936 for an informal discussion.